you did a great job of customer support, which is invaluable at times when things go as they did.
The Ace Group - 40 years of Outstanding Service
The Ace Group was established in Bournemouth in 1973 as a plumbing and heating company. Since then we have experienced continued growth establishing new branches in Southampton & Shaftesbury, and since the millennium branching out to the renewable energy market and larger property installations and refurbishments.
At the heart of our success is a constant commitment to customer satisfaction – before, during and after the contract. This is achieved through fully staffed offices located within the areas we serve. This means that every installation is overseen throughout by a member of our team to ensure your project is delivered to the highest standard with minimum disruption. Operating locally also means we can provide the kind of attention, our customers have come to rely on.
In 2002 we began a pilot scheme into renewable energy and have since trained with the leading companies in the sector. Starting with a team of just two, the renewable energy division now employs 7 people comprising renewable energy engineers, technical sales personnel and specialist MCS administrators.
Licensed under the Microgeneration Certification Scheme (MCS), we design, install and commission a comprehensive range of renewable energy systems to qualify our clients for the Feed-In Tariff (FIT) and the Renewable Heat Incentive (RHI). As we are fully qualified domestic and commercial heating and plumbing engineers, we can combine renewable energy projects with standard gas, electric or oil powered systems – and even washer a tap should you need it doing!