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01747 858 852

Call Us

01747 858 852

Call Us

01747 858 852

Heat Pump Installers Dorset Down

How does a heat pump work?

How Does A Heat Pump Work? - Heat Pump Installers

A heat pump works by transferring heat from the air or ground into your home. Even in colder months, there’s still heat available in the environment, and a heat pump extracts this energy, boosts it using a compressor, and then distributes it to heat your home and hot water. Unlike traditional gas boilers, heat pumps don’t burn fuel – they simply move existing heat, making them much more energy-efficient and environmentally friendly.

Air source heat pumps absorb heat from the outside air, while ground source heat pumps extract heat from pipes buried underground. Both systems run on electricity but produce far more energy than they consume, making them an excellent alternative to fossil fuel heating.

Why replace your boiler for a heat pump?

  • Lower Fuel Bills

    Heat Pumps offer central heating which is cheaper to run than traditional systems, and they do not require gas connections or inconvenient fuel deliveries.

  • Greater Safety

    Heat Pumps deliver your heating whilst reducing the danger to users, as Heat Pumps do not use flammable or asphyxiating fuels at the point of heating.

  • Eco-friendly

    Heat Pumps have a positive impact on your carbon footprint. Although they require some electric to run this is less than is used by traditional boilers. To encourage renewable systems, the Government offers  a £7,500 grant towards the total cost of your installation. Our qualified team are on hand to guide you through the process.

  • Low Maintenance

    Heat Pumps are a reliable heat source due to less moving parts than traditional combustion systems. A Heat Pumps requires servicing once a year to maintain its efficiency, extend its useful life and uphold your manufacturer’s warranty. Ace Energy offer excellent servicing packages for more information please click here.

  • £7,500 Government Grant

    As we are MCS accredited heat pump installers, you’ll be able to claim £7,500 for your heat pump installation, plus you’ll pay no VAT.

How much is a heat pump?

How Does A Heat Pump Cost? - Heat Pump Installers

The cost of a heat pump can vary

An air source heat pump installation typically starts from around £10,000, depending on the size of your property and what’s already in place. To qualify for the Boiler Upgrade Scheme grant, you’ll also need a hot water cylinder installed alongside the heat pump if you don’t already have one, which affects the overall cost. With the £7,500 grant applied and zero VAT to pay on the installation, the net cost to most homeowners is considerably lower than the headline figure.

To get an accurate idea of the price for your home, it’s best to arrange a free survey with a heat pump installer who can outline the full costs. As an MCS-certified installer, we can also help you secure the grant to make your switch more affordable.

Are heat pumps worth it?

Is a Heat Pump Worth It?

Absolutely! Here’s why:

  • Lower energy bills – Heat pumps are highly efficient and can significantly cut heating costs.
  • Eco-friendly – They reduce carbon emissions, making them a greener alternative to gas or oil heating.
  • Long lifespan – Heat pumps last around 20 years or more with proper maintenance.
  • Government incentives – Financial support can make installation more affordable.
  • Year-round comfort – Many heat pumps can also provide cooling in summer, keeping your home comfortable all year round.

If you’re looking for a cost-effective, sustainable, and future-proof heating solution, a heat pump is well worth considering.

Why choosing an MCS accredited heat pump installer is essential

How to choose a heat pump installer

When looking for a local heat pump installer it’s vital to choose an MCS (Microgeneration Certification Scheme) accredited installer like Ace Energy. Here’s why:

  • Eligibility for grants – Only MCS-accredited installations qualify for government incentives such as the Boiler Upgrade Scheme.
  • Quality assurance – MCS accreditation ensures that the installation meets high industry standards for performance and safety.
  • Manufacturer warranties – Many heat pump manufacturers require MCS certification for their warranties to be valid.
  • Expert guidance – Our experienced team ensures your heat pump is correctly sized and installed for maximum efficiency and savings.

By choosing Ace Energy, you’re in safe hands. We’re a trusted team of heat pump installers in Dorset, dedicated to delivering professional, hassle-free installations that keep your home comfortable and energy-efficient

Looking for a Local Heat Pump Installer Near You?

Solar PV Installation Dorset Area Covered
If you’re searching for a heat pump installer near you, Ace Energy is on hand to help. As local heat pump installers covering Dorset, Wiltshire and the surrounding areas, we offer the same MCS-accredited service and grant support whether you’re in Shaftesbury itself or one of the nearby towns we cover. Get in touch to find your nearest qualified team.

Requirements for Air Source Heat Pumps

  • Up to Date EPC

    Please note: as of April 2026, if your EPC is out of date you no longer need to apply for a new one to be eligible for the BUS grant. Alternative evidence such as a recent utility bill or photos of your existing heating system can be used instead. Where a valid EPC does exist, this will still be used as the primary evidence.

  • Measurements

    From measurements or floorplans, our team calculate the heat loss of your house. This is the energy lost through windows, doors, floors etc that your Pump will need to replace in order to maintain the warmth inside. This also ensures we offer you the correct size Pump and heat emitters.

Heat pump case studies

A selection of our Heat Pump installations in Dorset and the surrounding areas.

See more

We carry our air source heat pump installation in these areas too...

As well as installing air source heat pumps in Shaftesbury and Blandford, our work also regularly takes us into Warminster, Sturminster Newton, Mere and Wincanton too.

quoteI am so pleased that Ace Energy were recommended to me, and even more so that I chose to go with them for my Air Source Heat Pump and Solar PV installations.quote

Mrs W.

Dorset

quoteExtremely efficient and helpful when installing our underfloor heating and air source heat pump. Both work brilliantly! Many Thanks.quote

Mr Barnett

Warminster, Wiltshire

quoteReplace the boiler with an air source heat pump in my Victorian cottage. Ben visited several times to advise & reassure as I'm a pedantic old chap; things have to be right. They turned up & did the job in the time they said. Hard-working, polite & oh so professional.quote

Mr R King

Todber, Dorset

Heat Pump Installer Insights

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Air Source Heat Pump FAQs

Unless you are going to install an air source heat pump for a listed building, then you will not need planning permission, providing certain conditions are met depending on your location. Most air source heat pumps fall under permitted development.

To install an air source heat pump you would have to receive listed building consent prior to the installation.

Unfortunately once you’ve had an ASHP installed  you cannot claim the BUS grant for another one.

We at Ace-Energy organise this all for you so you don't have to.

Yes you can typically get the BUS grant if you're doing a self-build thats built primarily using labour or resources from the first owner and if its never been owned by an organisation.

The BUS grant is to claim £7,500 off of your final bill.

We will do a calculation to work out exactly which radiators need replacing, and only replace ones that need to be changed.

It usually takes 4-5 days approximately, but it may vary depending if you are having UFH installed also.

No, this is an old rule that is no longer in place.

If you have your air source heat pump serviced yearly, they can last up to 15-20 years.

Yes, absolutely — combining solar panels with an air source heat pump is a popular and highly effective way to maximise your home's renewable energy use. Many homeowners choose to install both systems at the same time to reduce installation disruption and benefit from better long-term energy savings. There's also funding available to make this more affordable, including solar panel grants alongside the Boiler Upgrade Scheme grant for your heat pump. Our team works closely with experienced solar panel installers to design integrated systems that work seamlessly together, tailored to your property and energy needs.

free quote

Get a FREE Quote from your local Heat Pump Installers Dorset

We offer a free, no obligation quote and site visit for Heat Pump installation.

Our accredited installers for Daikin, Mitsubishi, Kensa, Nibe and LG can help you choose the right Heat Pump for your home.

We would love to speak with you to discuss your project.

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Ace Energy